Contact Information

Welcome to PawLuxe India!

We believe in providing our customers with a smooth, convenient and trustworthy shopping experience.

If you have questions about our products, orders, payments, shipping, returns, refunds or anything else related to your shopping experience, our customer support team is here to assist you.

Customer Support

For all customer service enquiries, please contact us using the details below.

Store Name: PawLuxe India

Customer Support Email: rungrechacustomersupport@gmail.com

How Can We Help You?

You can contact us regarding:

• Product information and specifications.

• Order confirmation and order status.

• Shipping and delivery updates.

• Cash on Delivery (COD) enquiries.

• Prepaid payment assistance.

• Return and replacement requests.

• Refund-related questions.

• Damaged, defective or incorrect products.

• Cancellation requests.

• General feedback and suggestions.

Order-Related Enquiries

For faster assistance, please include the following information when contacting us about an existing order:

1. Your order number.

2. Your registered name.

3. Your registered phone number or email address.

4. A brief description of your concern.

For damaged or incorrect products, please include clear photographs or videos wherever possible.

Customer Support Response

We aim to respond to customer enquiries as quickly as possible.

Response times may vary depending on the number and nature of enquiries.

Please allow reasonable time for our team to review and respond to your message.

Our Commitment

At PawLuxe India, we value every customer and aim to resolve genuine concerns professionally and fairly.

Your satisfaction and trust are important to us.

Email us: rungrechacustomersupport@gmail.com

Thank you for choosing PawLuxe India!